Edit agent profile details
HappyFox Chat users can update their profile details from the " Edit Profile " section of their account. On clicking the edit profile option, a popup will be displayed where you can modify your profile information, update your e-mail & password, enable/disable email notifications and set up 2FA. A. Your Profil…
How to add image in agent signature?
HappyFox allows you to add images in signature for better illustration. Available Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus The My Settings page on your HappyFox account allows you to customize information related to your HappyFox agent account. If you haven't set up a signature to append in…
My Settings
HappyFox helpdesk agents can manage and configure their basic account settings via 'My Settings' section inside their account. Access "My Settings" from the profile dropdown on the topmost right: The following are the various pieces of agent-specific information that can be modified inside "My Settings": 1…
Email Signatures in HappyFox
HappyFox allows you to have Signatures specific to Categories and Agents. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus As an agent, you might want to personalize your email signature that goes out to customers while adding an update on a ticket. Besides, you can set up signatures exclus…
