Enable Integration with HappyFox Help Desk
HappyFox Helpdesk is a powerful ticket management software. By integrating HappyFox helpdesk with HappyFox Chat, * Create new tickets for every completed chat, missed chat and offline message on the helpdesk. * The tags to the chat will be directly updated to the corresponding ticket on the helpdesk. * View past…
Enable integration with WordPress
HappyFox Chat's WordPress plugin lets you install live chat widget on your WordPress site within seconds (self-hosted WordPress or WordPress VIP). Only Admin has the access to install HappyFox Chat on WordPress. This integration is available on all plans. Prerequisite for WordPress-HappyFox Chat integration Get…
Inbound Calls through RingCentral
INTRODUCTION HappyFox allows your staff to handle inbound calls through Ringcentral from within the HappyFox app. This article takes you through the entire lifecycle of an incoming call, starting from call arrival upto ticket creation. Call recordings from RingCentral can be added as a new ticket or appended to an …
Configure Magento Integration with HappyFox
Magento is an open source e-commerce platform which provides online sellers with a powerful shopping cart system, as well as control over the look, feel and functionality of their online store. HappyFox - Magento Integration enables agents to view Magento customer and order information for a HappyFox contact w…
Configure ChartMogul Integration with HappyFox
ChartMogul is a leading analytics platform that integrates with various payment providers and offers detailed analysis and reports on customer subscription trends, recurring revenue from customers and more. Integrating ChartMogul with HappyFox is very straightforward and requires the following * Fetching “Accoun…
Configure MixPanel Integration with HappyFox
Mixpanel is a business analytics SaaS tool that allows tracking your customer interactions with web and mobile applications and provides tools for targeted communication with them. By integrating MixPanel with HappyFox, your agents can view custom properties of user records in MixPanel right within HappyFox. Integra…
Configure Batchbook Integration with HappyFox
Batchbook is a CRM tool, best suited for Small and medium businesses, that can streamline communications with customers and client. With HappyFox-Batchbook integration, agents can gather client information from Batchbook for the corresponding ticket contacts inside HappyFox. Available to Mighty and above pricing pla…
Configure LogMeIn Rescue Integration with HappyFox
LogMeIn Rescue integration allows you to provide remote support to your customers and log session messages back in HappyFox. Integrating LogMeIn Rescue with HappyFox allows your support agents to: * Create a LogMeIn Rescue remote support session from a HappyFox ticket. * Directly share the remote support session …
Enable Integration with Microsoft Dynamics CRM - On Premise
HappyFox integration with MS Dynamics lets you access your customer information from your HappyFox interface, and also allows you to view the tickets as cases in MS Dynamics interface. In order to enable this integration, you would need an existing MS Dynamics On-Premise subscription with an Internet Facing Deploy…
Enable integration with Highrise
Highrise is a simple CRM that helps you track leads and manage follow ups on the go. Highrise integration for HappyFox helps your agents: * View Highrise contact information from HappyFox ticket-detail and new-ticket form. * Push HappyFox ticket information as either Cases or Notes(Contact) in Highrise. Available…
